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Privacy Policy & User Agreement

Effective Date: 2025.04.30

Company: Reaxense Inc., 5000 Yonge Street, Suite 1901,Toronto, ON, Canada

1. Introduction

Reaxense Inc. (“Reaxense”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose information through our website and services, including the REAXENSE platform and its associated tools (ChemoVista™, VirtuSynthium™, OmniPeptide Nexus™, MacroCyclePro™, and Receptor360™).

By accessing or using our website or services, you agree to the terms of this Privacy Policy and User Agreement.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, organization, phone number (if provided when submitting contact forms or newsletter subscriptions).
  • Technical Data: IP address, browser type, OS, and platform.
  • Usage Data: Information about how users interact with our website and platform (e.g., visited pages, time spent).
  • Scientific Inputs: When using certain tools, users may upload molecular data, protein targets, or compound parameters. These are stored securely and used solely for processing within our platform unless explicitly authorized otherwise.

3. How We Use Your Information

We use the collected data to:

  • Provide and maintain access to the REAXENSE platform and related services.
  • Respond to inquiries or support requests.
  • Improve our platform features, performance, and user experience.
  • Ensure legal and regulatory compliance.
  • Ensure legal and regulatory compliance.

4. Data Sharing and Disclosure

  • Service Providers: For website analytics, hosting, and communications.
  • Scientific Collaborators or Contractors: Only if explicitly permitted by the user.
  • Legal Authorities: If required by law, regulation, or court order.

All data sharing adheres to strict confidentiality and data security protocols.

5. Data Storage and Security

Data is stored on secure servers with restricted access. We use industry-standard encryption and authentication protocols. Scientific data submitted by users remains private and is not used for model training or shared unless prior consent is given.

6. Cookies and Tracking

Our site uses cookies and similar tracking technologies for:

  • Site performance analytics
  • Session management
  • User preferences

Users can manage cookies through browser settings.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Object to data processing
  • Withdraw consent (if applicable)

To exercise these rights, contact us at info@reaxense.com.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

The REAXENSE platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions, concerns, or data requests, please contact:

Reaxense Inc.
5000 Yonge Street, Suite 1901
Toronto, Ontario, M2N 7E9
Canada
Email: info@reaxense.com
Website: www.reaxense.com

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